Frequently Asked Questions
Everything you need to know about your Gumbies journey.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to initiate a refund or exchange.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring your foot length and comparing it to our chart, as our eco-friendly materials may fit differently than standard brands.
Are Gumbies products sustainable?
Yes, sustainability is at our core. We use recycled rubber, organic cotton, and natural fibers to ensure our footwear is as kind to the planet as it is to your feet.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it is shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.